Shipping Policy

Last Updated: July 7, 2026

Thank you for shopping at Kerixmall. We are committed to delivering your order safely and efficiently. Please read our Shipping Policy carefully before placing your order.

Order Processing

• Orders are processed within 1–3 business days after payment has been successfully received.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• Once your order has been shipped, you will receive a shipping confirmation email with tracking information (when available).

Shipping Rates

We offer the following shipping options:

Order Value	Shipping Fee
Under $59 USD	$5.99 USD Standard Shipping
$59 USD or more	Free Standard Shipping

Shipping fees are calculated based on the final order value after any discounts or promotional codes have been applied.

Estimated Delivery Time

• Standard Shipping: 7–14 business days

Please note that delivery times are estimates and may vary depending on your location, customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Destinations

Kerixmall currently ships to eligible international destinations. If your country is unavailable during checkout, we are unfortunately unable to ship to your location at this time.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking number (if applicable). Tracking information may take 24–72 hours to become active after shipment.

Incorrect Shipping Information

Please ensure that your shipping address is accurate and complete before submitting your order.

Kerixmall is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.

Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, shipping delays may occasionally occur due to:

• High shipping volumes

• Customs inspections

• Severe weather conditions

• Carrier operational delays

• Public holidays or force majeure events

We appreciate your patience and understanding should any unexpected delays occur.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and assist you in finding an appropriate solution.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other local fees imposed by the destination country.

These charges are determined by local customs authorities and are the responsibility of the customer unless otherwise stated.

Contact Us

If you have any questions regarding shipping, please contact us:

Kerixmall

Email: loskilldouyette359@outlook.com

Phone: +33 7 45 47 49 88

Address: 103 RUE du Poteau, Courtry, 77181, France

We aim to respond to all customer inquiries within 1–2 business days.